Massey Henry partners with Alberta Central to discuss the workforce of the future in financial services -

Alex Bunyan, Partner and Co-Head of Massey Henry’s Leadership Practice, recently led a discussion with Alberta Central on the workforce of the future, including its unique talent management implications within the credit union system, and across the broader financial services sector.

Key Takeaways

Transfer, Capture, and Retain Knowledge of Retiring Employees

Emphasize internal mentoring and pairing programs, connecting tenured employees with early and mid-career staff
Consider offering staged transition into retirement options for employees

Accommodate a geographically diverse workforce

Embrace remote and hybrid workforce models
Adjust skillset expectations as required – many staff possess transferable skills and/or can learn the technical skills needed

Address potential resistance to change

Senior executives and boards that are resistant to change will find it difficult to compete in an evolving financial services landscape
HR and talent leaders must embrace difficult conversations with senior executives and board leaders — change is inevitable

Optionality is the future

Hiring for — and investing in — flexibility and adaptability of skillset is critical to building the workforce of the future
Prioritize internal skill development and identify growth opportunities to improve opportunities for mobility
Elevate the importance of leadership and management training (beyond the scope of skill development)

Embrace Creativity in Talent Management

Make quality hires with skills and attributes that align with future workforce requirements for your organization
Leverage external psychometric assessments to gain further insights on candidate strengths, motivations, and areas of development
Leverage coaching, development, and internal mentorship to ensure skills and knowledge transfer

About Alberta Central

Alberta Central is the central banking facility and trade association for Alberta’s credit unions.

Recognized as one of Alberta’s top employers in 2022, Alberta Central is the central banking facility, service bureau, and trade association for Alberta’s credit unions. Through innovative products and services, thought leadership, and advocacy, Alberta Central advances the collective voice of the credit union system and works to increase awareness of “the credit union difference”. The organization is owned by 14 credit unions that together have more than $29 billion in system assets and serve more than 610,000 members at 196 branches across Alberta.

À propos de Massey Henry

Executive Search, Coaching, Assessment, and Advisory Services

Massey Henry is one of North America’s leading executive search and board advisory firms exclusively serving the financial services sector.

With an experienced team of former industry leaders and talent management specialists, the firm combines innovative technology with in-depth sector expertise to provide clients with full-scope executive search, talent assessment, coaching, and leadership advisory services.