Privacy Policy

Massey Henry Inc. (“Massey Henry”) operates on the basis of a Privacy Policy and related procedures that guide the handling of the personal information we collect. We have created this privacy statement in order to demonstrate our firm commitment to protecting the privacy of our clients, candidates, partners and web site visitors and Internet users. Massey Henry’s privacy policy is designed in accordance with the federal Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA”).

This policy applies to the personal information of candidates, clients, partners and web site visitors and internet users.

Privacy Statement
This policy deals only with personal information handled by Massey Henry. Personal information is information about an identifiable individual,. The following explains how Massey Henry handles personal information. Massey Henry reserves the right to change this policy and it may be updated periodically. These changes may affect our use of your personal information. Accordingly, please check for changes regularly.

Massey Henry is accountable for all personal information under its control. Massey Henry’s privacy officer is Sue Mahon, who is designated as responsible for Massey Henry’s privacy policy. The privacy officer can be reached by:
Mail: 2700 – 161 Bay Street
Toronto, ON M5H 2S1

Any questions about Massey Henry’s handling of personal information should be directed to the privacy officer. Please see below for more information about the process for referring questions about Massey Henry’s handling of personal information.

Purpose of Personal Information
The purpose for which Massey Henry collects personal information will be identified at or before the time the information is collected. Massey Henry may collect personal information for the purpose of:


Massey Henry uses the personal information we collect from you for a number of purposes:

a. Processing job applications, in partnership with our clients, on whose behalf Massey Henry are instructed to help fill a job vacancy. This means that if you apply for a specific job, Massey Henry may pass your details to the relevant client to proceed with the application and as a result, you may receive further direct correspondence from them.

b. Searching for relevant candidates for confidential recruitment assignments where Massey Henry’s client is not initially named. This means that if Massey Henry believes you are suitable for a specific role, Massey Henry may pass your basic details on to the relevant client. If that client agrees regarding your potential suitability, Massey Henry will then discuss this with you in more detail. You may be initially interviewed for the role by Massey Henry. If successful, you might be invited for an interview by Massey Henry’s client. At this point, Massey Henry will pass further details to the client and you may receive further direct correspondence from them.

c. Improving the service we offer. For example, you may be asked to complete a survey or questionnaire which Massey Henry has created.

d. For marketing purposes to send you information on our services, newsletters, etc. Individuals that “Opt-Out” from receiving emails from Massey Henry will be unsubscribed upon request. This is in accordance with Canada’s Anti-Spam Law (CASL).

Massey Henry will only use your information in accordance with this Policy, or where we are required or authorized by law to disclose your information to others or, have your permission to do so.

Please be aware that Massey Henry is not responsible for the data processing activities of others, such as our clients.


Massey Henry will use client data to perform our services and other legitimate business purposes such as marketing.

Source and Referee

Massey Henry will use source and referee data to perform our services, in particular, to enable us to obtain your opinions on a candidate.

Massey Henry may also use this information to enable us to market our services to you as a potential client. Massey Henry may as well invite you to become a candidate in respect of the provision of our services.

The type of personal data we collect and process
In all cases, Massey Henry collects and processes personal data about you, including your name, address, telephone number and email address.


If you proceed with a job application, or should Massey Henry consult you about a role, you may be required to submit additional personal data. For example, date of birth, education and career history and curriculum vitae (CV), or resume. Your CV or resume may contain employment history, education, professional qualifications, memberships, details of papers written, references and referees, amongst other things.

Massey Henry might also collect personal data from third-party databases and other public sources.


Massey Henry will also collect information about the role being offered and other information provided to us by your organization.

Source and Referee

As well as basic contact information we will also collect information regarding your credentials as a source, details of your relationship/knowledge of a candidate and your opinions of that individual. We may obtain this information directly from you or publicly available information.

Massey Henry seeks consent for all personal information we collect, use and disclose through information provided to individuals prior to collection, or at the time of collection.

If you have voluntarily provided personally identifiable information, including but not limited to, your name, title, phone number, or email address (business or personal), you have assumed an implied business relationship with Massey Henry and therefore consented to the collection, use and disclosure of your personally identifiable information as described in this privacy policy. Massey Henry will not use personally identifiable information for any purpose outside of the implied business relationship. Should Massey Henry require personal information for a new purpose, we will contact you to seek consent for that new use.

Should you wish to unsubscribe, please send an email request to

Limitation for Collecting, Using, Disclosing and Keeping Personal Information

Massey Henry does not collect, use or disclose personal information of individuals except when individuals give consent and provide the information on a voluntary basis. There may be occasions where more specific personal information is necessary for us to proceed with a request for information, or provide you with a product or service. In such cases, we will provide you with a description on the information we need. In all cases, Massey Henry limits the amount and type of information collected to only the personal information that is required to provide the individual with the requested information, product, or service. We collect only information that is voluntarily provided by you and undertake that such information will be kept confidential and will only be shared with those individuals or organizations that require it to process your request for information, or provide you with a product or service.

We review the personal information in our possession regularly and retain personal information only if it is necessary to provide the individual with the requested product, service or information or for follow-up action and delete or destroy this information after that time. In some cases, however, legal reporting and retention requirements necessitate that Massey Henry retain information for a specific amount of time.

Massey Henry does not sell or trade any personal information with third parties. Massey Henry may transfer information to service providers where information processing is outsourced by Massey Henry in the course of its administrative procedures in specific cases.

Any personal information that Massey Henry retains is kept confidential and Massey Henry takes numerous security measures (e.g. encryption, restricting access to personal information to individuals requiring access, etc.) to protect personal information in our possession.

Safeguarding Personal Information
Massey Henry respects the privacy of our members, partners, website visitors and Internet users and will protect that privacy as vigorously as possible. We store personal information in electronic and physical files that are secure. Our security measures include secure storage, restricted access to records and data processing equipment and password protocols. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us electronically. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best efforts to ensure its security on our servers.

Accuracy of and Access to Personal Information Collected
Massey Henry takes all reasonable steps to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes.

Massey Henry makes readily available to individuals our Privacy Policy and related procedures for managing personal information. We provide access to the Privacy Policy and related procedures to individuals on our Web site. Any questions about the handling of personal information by Massey Henry can be raised with our privacy officer.

At the written and signed request of an individual, he or she may view or edit their personal information as collected by Massey Henry. Massey Henry will inform them of what personal information we have about the individual, what is being used for and, in cases where it has been disclosed, to whom it has been disclosed. There may be exceptional circumstances under which Massey Henry may not be able to give an individual access to the personal information about her or him held by Massey Henry.

To make a request, please send a signed letter to our Privacy Officer at the address indicated above. In your request please include the following information: Name, contact details, membership number, the nature of your request, including whether you wish to view and/or edit information or inquire regarding the use and/or disclosure. We will require acceptable proof of your identification before providing a response.
Massey Henry will reply to your request in no later than thirty days after receipt of the request, or if we are not able to respond within this time period, we will send you a notice of extension. If we are not able to disclose all the personal information we hold on you, we will give you a reason for our inability to do so, unless prohibited by law.

Web-site Privacy

Information Automatically Recorded

When you browse through our web site, certain information about your visit will automatically be recorded in a log. This information can not personally identify you. The purpose of the log is only to count the visits to specific pages.

This information is to learn about the number of visitors to our site, what pages are of interest and to benefit our visitors in helping us make our site more useful.

Information Provided
If visitors choose to provide Massey Henry with personal information through an email link or web form – that information is used to respond to your message and to provide the service you have requested.

Emails are treated the same way letters sent to us are treated. We do not collect personal information for any purpose other than to assist you in your job search. We only share your personal information with potential companies if your résumé fits that job posting.

Moreover, we only provide your personal information to third party agencies with your consent and as further assistance in your job search. We do not collect your personal information for commercial marketing purposes.

You should be aware that web forms and the use of email is not a secure means of transmission. If you would prefer not to use the internet to communicate with us, please direct your inquiries to the address on our contact us page.

Links to Other Sites
This web site contains links to other sites for which Massey Henry is not responsible. These links are provided only as a convenience to our visitors. You are encouraged to examine each site’s privacy policy and disclaimers and make your own decisions regarding the accuracy, reliability and correctness of material and information found.

Any questions or comments about Massey Henry’s handling of personal information should be directed to our privacy officer.